Responsible Gaming

Gambling Should Be Entertainment, Not Income

Online pokies should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Always gamble with money you can afford to lose, and never view it as an investment or income source.

At Archiflix, we're committed to promoting responsible gaming practices and protecting the wellbeing of our players.

Age Verification

In Australia, you must be 18 years of age or older to legally participate in online gambling and play pokies. We take age verification seriously and require all players to confirm their age during registration.

If you are under the legal gambling age, please do not attempt to access our services. Parents and guardians are encouraged to use content filtering software to restrict access to gambling websites.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone you know, it may be time to seek help:

• Spending more time and money on gambling than intended
• Chasing losses by gambling more to try to recover money lost
• Hiding gambling activities from family, friends, or partners
• Neglecting work, study, or family responsibilities due to gambling
• Borrowing money or going into debt to fund gambling
• Feeling anxious, irritable, or depressed when unable to gamble
• Unsuccessful attempts to reduce or stop gambling
• Using gambling to escape problems or negative emotions
• Lying about the amount of time or money spent gambling
• Jeopardising relationships, employment, or educational opportunities

If you experience any of these warning signs, please reach out for professional support.

Self-Help Tools & Safer Gaming Features

We provide a range of tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a chosen time period (daily, weekly, or monthly)
• Loss Limits: Set a cap on the amount you're willing to lose during a session
• Session Time Limits: Receive reminders or automatic session lockouts after a set period of play
• Reality Checks: Regular pop-up reminders showing your time spent and money wagered
• Self-Exclusion: Take a break from gambling by temporarily or permanently closing your account
• Account Cooling-Off Period: Pause your account for a set period (24 hours to 6 weeks)

To access these tools, log into your account and visit the Responsible Gaming section. Our customer support team can also assist you in setting or adjusting these limits.

Support Organisations & Helplines

If you or someone you know is struggling with problem gambling, professional help is available. The following organisations provide free, confidential support:

Australia

• Gambling Help Online – Free counselling and support service
  Website: www.gamblinghelponline.org.au
  Phone: 1800 858 858 (available 24/7)

United Kingdom

• GamCare – Support for problem gambling
  Website: www.gamcare.org.uk
• GamStop – National self-exclusion scheme
  Website: www.gamstop.co.uk

Canada

• Responsible Gambling Council
  Website: www.responsiblegambling.org

United States

• National Council on Problem Gambling
  Website: www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
  Website: www.bzga.de

These organisations offer confidential counselling, support groups, treatment referrals, and additional resources to help you or your loved ones.

If You Need Help

Seeking help is a sign of strength, not weakness. If you believe you or someone close to you may have a problem with gambling, please contact one of the support organisations listed above.

Do not hesitate to reach out. Professional counsellors are available to provide confidential advice and assistance at no cost.

If you wish to self-exclude from Archiflix or need immediate support, please contact our customer service team or visit your account settings to access responsible gaming tools.

Last updated: 2026. This information is for players in Australia and other jurisdictions. Responsible gaming resources and support organisations are current as of the publication date.